Our standard policy is that all sales are final. Shed City USA will repair/or replace if there is a defect or damage during shipping. 

However, there are rare cases when we will consider receiving a item to be returned. If there are extenuating circumstances please call us to discuss the matter.

Our customer service department is always interested in working with our valued customers. If you have any questions regarding a product you purchased from Shed City USA, please contact our customer service department at 970-963-0679 during normal business hours which are seven days a week from 8am – 5pm (MST).

Thank you!